STORE POLICIES & IMPORTANT INFO
Because We Care
We aim to give all our dog loving customers a rewarding and enjoyable shopping experience.
Our online store policies are detailed below, please contact us via email if you wish to learn more!
Our returns policy
We do not refund or exchange for change of mind.
Only Items that are faulty/damaged or have a faulty print may only be returned.
No returns are accepted after 14 days of receipt of purchase.
We do not accept items that have noticeable wear or makeup stains.
Once an order has been placed online, we cannot edit this order and we cannot cancel this order once it has been placed.
In the unlikely event there is a fault with your product or you have received damaged goods, please follow these instructions to return for exchange / refund...
Email us at: firstname.lastname@example.org with:
The date of your purchase
Your order number
What you would like to return
Why you want to return it
A photo highlighting the fault/damage.